Services and Products

Customs Brokerage

Superior execution and visibility, lower costs.

Full service. Comprehensive North American coverage. Single point of operational contact. Revolutionary compliance technology. Truly innovative cost-savings.

Who Says You Can't Have it All?

Most of our clients are on a journey: some to customs or importer self-assessment (CSA/ISA); others to or from a non-resident importer model; and some to better/faster/stronger supply chains, lower landed costs, or new acquisition integration. That's why they come to us.

And that's why for us, there is no one-size fits all when it comes to our customs brokerage services. Sure there are compliance and operational must-haves—regulatory due diligence is the bedrock of our business—but beyond compliance assurance, we don't believe in, (and our clients don't want), an off-the-rack model. That's why each and every one of our clients has shipment and customs visibility, standard operating procedures, accounting support, and data access tailored to their business needs and preferences.

What is shared by our clients is access to comprehensive brokerage services at more than 300 points of entry across the United States and Canada, the fastest receipt-to-release time in the business, competitive rates, and a squeaky clean compliance track record the envy of every other customs broker.

U.S. Customs Brokerage

Regardless of entry point, carrier, or product, you can rely on us for all your U.S. customs brokerage needs. We have the knowledge, experience, and solutions you need—whether your shipments are subject to FDA, FCC, or another government agency, you want advice on a NAFTA requirement, or need data for your duty drawback program. We can help you navigate the complicated world of importing and exporting regulations quickly, and easily.

For in-depth information, please visit our U.S. customs brokerage page.

Canadian Customs Brokerage

No one understands Canadian customs brokerage better than we do. In addition to clearing Customs, shipments are often subject to licenses and permits from other government departments like CFIA, DFAIT or Transport Canada. We know the ins and outs and intricacies of getting goods across the border and we're here to help you—seven days a week, 24 hours a day.

For in-depth information, please visit our Canadian customs brokerage page.

MSR Customs and the EDI Customs Brokerage group are C-TPAT and PIP certified by the U.S. and Canadian governments and highly regarded for exemplary compliance records.