About Descartes MSR Customs

Mission and Focus

Creating value through Technology and Customs expertise and innovation.

Your customs consulting and international trade compliance partner of choice.

For more than three decades, Descartes MSR Customs has sought to be an agent of change and trusted partner of choice—for our clients, our people, and our industry.

We are committed to the following strategies:

  • To invest in and deliver technology, services, and knowledge that help clients create, leverage, and sustain changes in their Customs environments that deliver real value and align with their business strategies. To enable clients to run tighter and with greater agility in the competitive worlds in which they operate.
  • To devote our hearts, minds, and resources to the on-going development and support of the best innovative and robust import, export and customs compliance technologies, strategies, and services. To best serve the interests of our clients by delivering superior performance and value.
  • To perform all compliance technology development, customs consulting, support, and services with our own full-time professional staff. To ensure quality, consistency, and security, build upon our capabilities and refine our processes, provide unparalleled opportunities for professional growth, and create and implement best practices and unique solutions which deliver sustainable competitive advantages.
  • To measure ourselves by what we help our clients achieve. To reward trust, enthusiasm, creativity, and teamwork.